Frequently Asked Questions

FelzyFoods is a trusted online brand specializing in high-quality, organic powders made from natural ingredients. From herbal blends to superfood powders, we craft every product with care to support a healthy, chemical-free lifestyle. All our powders are 100% natural, free from additives, and made using traditional methods to preserve their purity and potency.

At FelzyFoods, all our organic powders are prepared in small batches to ensure maximum freshness and nutritional value. We don’t mass-produce or warehouse our products for long periods — most orders are packed and shipped within days of production.

Many of our powders are made seasonally, depending on when ingredients are at their peak. For example, we only produce Amla powder during its natural harvest season to retain its full vitamin content and potency.

Thanks to our careful sourcing, traditional drying methods, and airtight packaging, FelzyFoods powders have a long shelf life — typically up to a year or more when stored properly. Our in-house quality assurance process ensures you receive pure, potent, and safe products every time.

At FelzyFoods, we take packaging seriously to ensure your organic powders reach you fresh, safe, and spill-free. All our powders are packed in high-quality, food-grade, moisture-resistant pouches that preserve the natural aroma, color, and nutritional value of the ingredients.

We use a double-sealing system — first, the powders are packed in airtight inner pouches, and then securely placed in a secondary protective layer to prevent damage during transit. Our packaging is durable, tamper-proof, and travel-friendly, making it ideal even for international shipping and flight check-ins.

Whether you’re stocking up for home use or carrying them abroad, you can trust FelzyFoods to deliver products in excellent condition.

Delivery times may vary based on your location. For most areas within India, orders are typically delivered within 2 to 5 working days. In select cities, same-day or next-day delivery may be available.

For international deliveries, shipping times depend on the destination country and customs procedures. To get an accurate estimate, please reach out to our customer support team at support@felzyfoods.com.

We always strive to dispatch your order as quickly as possible and keep you updated every step of the way.

At FelzyFoods, we partner with trusted and reliable courier services to ensure your order reaches you safely and on time. Our delivery partners are well-established names in the logistics industry, known for their efficient handling and secure delivery processes.

Your organic powders are carefully packed and handed over to our delivery partners, who ensure they arrive at your doorstep in perfect condition.

For specific delivery tracking or courier-related queries, feel free to contact us at support@felzyfoods.com.

FelzyFoods proudly delivers to almost every location across India. Our goal is to make high-quality, organic powders accessible to health-conscious individuals no matter where they are.

Whether you live in a metro city or a remote town, we work with reliable courier partners to ensure your order reaches you in a timely and safe manner.

For international delivery, please contact us at support@felzyfoods.com and we'll assist you with availability and shipping options.

FelzyFoods offers you a variety of secure and convenient payment options to make your shopping experience smooth and hassle-free. Our trusted payment gateway partners use advanced encryption technology to ensure that your transaction details remain safe and confidential.

You can pay using:

• Credit/Debit Cards – Visa, MasterCard, Maestro, American Express
• Internet Banking – Major Indian banks supported
• UPI & Wallets – Google Pay, PhonePe, Paytm, and more
• Cash on Delivery (COD) – Available in select locations
• International Payments – Accepted from 21+ countries using major international cards

If you face any issues during checkout, our support team at support@felzyfoods.com is always ready to help.

FelzyFoods accepts payments from both Indian and international credit/debit cards for your convenience.

Debit Cards:
We accept payments made using Visa, MasterCard, and Maestro debit cards.

To pay with your debit card at checkout, you’ll need to enter your card number, expiry date (optional for Maestro cards), and the three-digit CVV number (optional for Maestro cards). You’ll then be securely redirected to your bank’s page to enter your online banking password to complete the payment.

Credit Cards:
We accept payments made using Visa, MasterCard, Maestro, and American Express credit cards.

To pay using your credit card, simply enter your card number, expiry date, and the three-digit CVV number found on the back of your card. After that, you will be redirected to your bank’s secure page to enter your 3D Secure password to authorize the transaction.

International Cards:
FelzyFoods also accepts credit and debit cards issued internationally.

Rest assured, your transactions are safe with us. We use 256-bit encryption technology to protect your card information while securely transmitting it to the bank for processing.

Yes, it is completely safe to use your credit or debit card on FelzyFoods. We prioritize your security and ensure that your transactions are processed using the highest standards of online payment security.

Debit Cards:
We accept payments from Visa, MasterCard, and Maestro debit cards.

To pay with your debit card, enter your card number, expiry date (optional for Maestro cards), and three-digit CVV number (optional for Maestro cards). Then, you’ll be redirected to your bank’s secure page to enter your online password (issued by your bank) to complete the payment.

Credit Cards:
We accept Visa, MasterCard, Maestro, and American Express credit cards.

To pay with your credit card, you’ll need to enter your card number, expiry date, and the three-digit CVV number found on the back of your card. After entering these details, you will be redirected to the bank’s secure page to enter your 3D Secure password for added protection.

International Cards:
FelzyFoods accepts payments from credit and debit cards issued internationally as well.

Your transaction is fully secured with 256-bit encryption technology, ensuring your card details are safely transmitted to the bank for processing without any risk of exposure.

You can shop with confidence, knowing that your payment information is protected by the latest security measures.